Stakeholders Analysis and Communication for Utility Relocation in Construction Projects

CHI-HSIEN, HOU and YING-MEI, CHENG (2014) Stakeholders Analysis and Communication for Utility Relocation in Construction Projects. In: International Conference on Advances in Civil, Structural and Construction Engineering - CSCE 2014, 07- 08 June,2014, Rome, Italy.

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Construction projects often involve complex underground utility networks that need to be relocated before the construction commences. It is often difficult to recognize the key stakeholders and manage the expectations, or even prioritize resource allocation among the stakeholders during such project. Therefore, practical investigation and interviews with experts are conducted to define the 25 key stakeholders, who are then evaluated based on their significance using six attributes - power, interest, influence, impact, legitimacy and urgency with two-round Delphi method. The 25 stakeholders are classified into 3 groups - Intensive, Intermediate, and Standard using k-means clustering technique. During the study, common communication issues associated with utility relocation are compiled. Their significance is compared through questionnaires and their relationship to Groups Intensive, Intermediate and Standard are also analyzed. The result can provide practical references for communication and coordination during utility relocation projects.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: —Utility relocation, Communication, Stakeholders, Project management
Depositing User: Mr. John Steve
Date Deposited: 21 May 2019 09:07
Last Modified: 21 May 2019 09:07

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